A Company that shapes extraordinary art out of ordinary things.

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Disclaimer

Welcome to Panchatatva.com

disclaimer

Please review these terms carefully before using our Web site or any of our other online services. If you do not agree to these terms and conditions do not use the Web site or our other online services.

Panchatatva.com undertakes significant effort to ensure accurate Product information, the Web site may contain substantive and typographical errors, omissions, or out-of-date information. Panchatatva reserves the right to correct errors, including errors in pricing, omissions, or substantive errors at any time and without prior notice.

terms and conditions

By accessing any areas of this site or purchasing products or services, users ("Users") agree to be legally bound and to abide by the TERMS set forth below. This web site is owned by "PANCHATATVA".

The mentioned TERMS and DISCLAIMER are subject to change by Panchatatva, in its sole discretion, at any time. Please visit this page periodically to review the terms and conditions, because they are binding on you.

User expressly agrees that use of Panchatatva.com is at User's sole risk. Neither Panchatatva nor any other party warrant that Panchatatva.com will be uninterrupted or error-free.

limitation of liability

User agrees to indemnify and hold Panchatatva harmless from all liabilities, claims, and expenses that arise from User's breach of these terms or in connection with User's use or the transmission of Content.

panchatatva branches and associates

Panchatatva.com does not have any branches in the world, other than those mentioned on the "Contact Us" page of our Website.

Other than those mentioned in the "Contact Us" page of our website. Panchatatva has not authorized any agent / contractor / sub-contractor / broker / dealer / re-seller / distributor or any other person/company to sell our products online or through direct marketing.

Users beware of cheap and local replica of our products in the market which may be sold by the name of Panchatatva. Panchatatva is not responsible for any such purchases.

copyright

This Web site as well as all Content, Material, and services on the Web site are copyrighted and protected. No portion of this Web Site may be reused or modified without the explicit permission of Panchatatva.com.

product suitability

Our products are sold with the understanding that User will determine suitability and adaptability of intended use.

product availability

All products offered on Panchatatva.com are subject to availability. Panchatatva has the sole right to add, edit or delete any product displayed on site without any prior intimation or information.

product dimensions

Dimensions of products listed on Panchatatva.com, are indicative and minor differences are possible. Since all products listed on Panchatatva.com are hand made, slight variations in size may occur.

product finish

The actual colours / finishes of the products listed on Panchatatva.com, may differ from the images displayed online as all these products are handmade and hand painted.

product shape

Products made out of Sleeper Wood, Teak Wood, Babool Wood, Neem Wood, Twigs and Coconut shells would definitely differ in shape, colour, texture and finish as these are natural wood available in its unique form. There may be a difference in the product due to this factor.

Products which bear handmade terra cotta (clay) figurines like pots, face masks, Ganesha idols, books, etc. may differ in shape, colour, texture and design as these terra cotta (clay) figures are made by hand by various artisans.

product accessories

No accessories like artificial flowers or brass idols are provided with the product. Any image displaying the same is for product visualization and is not included with the product.

product defects

Panchatatva warrants to User that its products are free from defects in workmanship, but limits its obligation under this warranty to replace the product, provided Panchatatva is notified in writing of the defect with image of the product within 24 hours of delivery of the product. This warranty is non-transferable and does not extend to any persons obtaining the product from User. Under no circumstances will Panchatatva be liable for any loss, damage, expense or direct, indirect, incidental, special, or consequential damages of any kind arising in connection with the use, or inability to use or installation of the product.

refund & replacement policy

Panchatatva does not allow any refund or warranty of the products ordered on Panchatatva.com under any circumstances. However a replacement of the same product is offered only if the product has reached the User in a damaged condition, provided the customer adheres to the following procedure.

Procedure for replacement

Any damages of product must be informed via email with description, scanned copy of the product delivery receipt and a clear photograph of the damaged product with in 24 hours of the product delivery. The mail needs to be sent on info@panchatatva.com with subject line as "Damaged Product".

Any complaints regarding damages of product received after 24 hours of product delivery will not be entertained under any circumstances.

Once we receive the above details, we will process the order for a replacement of the same product and will inform the schedule of delivery for the same.

delivery period

The Delivery time will be confirmed by us on email depending on the composition of the order.

order requests

All special request regarding your order, needs to be communicated to us from the same e-mail address, which is mentioned in the order form.

order cancellation

Panchatatva reserves the right to cancel an order at any time and refund the same exact amount back to the User.

shipping

For Domestics orders (INDIA) all items will be sent by reputed Courier Companies via Air/Surface. For shipping outside INDIA, it will be done by reputed International Courier companies via Air.

duplicate website content

Panchatatva respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the written information.

data protection

If you register on this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account.

dispute resolution

Any and all disputes related to or in connection with the use/order placed on Panchatatva.com are subject to Mumbai Jurisdiction.

information

For any queries or information, kindly mail us at info@panchatatva.com

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