A Company that shapes extraordinary art out of ordinary things.

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Faq's

Are these gifts handmade or machine made?

Would the actual product differ from the image displayed on the website?

Are the actual products as vibrant / dull as displayed on the website?

Is the colourful Background behind the products, a part of the product?

Are these gift items water-proof and can they be put in exteriors?

Are there any extra charges for water proof items?

Can these gifts be customised or personalized as per our requirement?

How may customised computerised designs do you provide?

For Name Plate orders, where do we input the name change that we require?

What if our name exceeds the default no. of alphabets for a name plate design?

How to maintain and clean these gift items?

How to fix these wall hangings?

Do you give consultation on which wall hanging looks best for our interiors?

Do you visit on-site to give consultation?

If we order an item online, could it be delivered to our friends/relatives in INDIA?

Do you appoint Resellers or Distributors for your products?

How do I order Bulk quantities on your site?

Do you give special rates for ordering bulk quantities?

Does your company's sales executive visit us personally for bulk orders?

Would you arrange a product display in our company for bulk requirements?

Do you provide company branding on the product?

How long does it take to manufacture single unit gift item?

Do you have any policy for Refund or Exchange of the product ordered?

Will you give a replacement of the product if it gets damaged in transit?

Do I have to pay any other extra charge for shipping?

Are there any hidden charges except the charges mentioned on the website?

Is there Octroi Charges applicable in Pune?

Do you incorporate personal messages at the back of the product?

Do you provide gift wrapping of the product?

After ordering how much time does it take to deliver the product?

What if we are not satisfied with the product or service given by Panchatatva?

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