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Terms & Conditions

Welcome to panchatatva.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Panchatatva relationship with you in relation to this website. The term Panchatatva or 'us' or 'we' refers to the owner of the website whose registration number is TIN: 27540543530V, Mumbai. The term 'you' refers to the user or viewer of our website. The use


The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Panchatatva's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to Mumbai Jurisdiction or other regulatory authority.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Shipping Policy

Panchatatva.com offers Shipping of all the products on the website as per the company's policy, which may be changed by Panchatatva without any prior notice.

Orders are shipped by Panchatatva and are done through our registered courier companies.

In case you book multiple order for products in one transaction, Panchatatva would endeavor to ship all products together. However, this may not always be possible due to some product characteristics and/or logistics issues. If you purchase multiple products in a single transaction, then all the products would be dispatched to a single shipping address given by you. If you wish to ship products to different addresses, then you should book the orders separately based on the delivery address.

Panchatatva is not liable for any delay in delivery by the courier company / postal authorities and we only guarantee to hand over the consignment to the courier company within 15 working days from the date of the order and payment. Delivery of all orders will be to registered address of the buyer registered while placing the order.

We take utmost care in packing the items. If you get items in a damaged state, please send us the photographs, we will take this up with our courier company.

Shipping charges are additional and are as per actual. Shipping charges is based on the total weight of the products or volumetric weight (which ever is higher) Shipping charges vary depending on the total weight of the parcel and the place of delivery. This will be added separately after you finish.

Privacy Policy

Welcome to Panchatatva.com

panchatatva - commitment to privacy

Your privacy is important to us. To better protect this privacy we provide notices explaining our online information practices and choices you can make. To make this notice easy to find, we make it available to you on Panchatatva.com.


This notice applies to all information collected or submitted on our website. We collect only such information from you as necessary to provide products and services to you from our website. Information collected on these pages has:

  • Name
  • Address
  • Email Address
  • Phone no

use of the information

We use the information you provide about yourself when you are buying a product or service from Panchatatva.com, only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email and providing useful updates. We use non-identifying information to design our website and share the same with advertisers. we do not disclose any thing that could be used to identify those individuals. We do not sell or rent your personal information to any one.

our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our internal security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our users.

corrections to your information

You can access and update all your personally identifiable information that we collect online by logging in our account by providing user id and secure password. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information, as we do take reasonable steps to verify your identity before granting access or making corrections.


Please review these terms carefully before using our Web site or any of our other online services. If you do not agree to these terms and conditions do not use the Web site or our other online services.

Panchatatva.com undertakes significant effort to ensure accurate Product information, the Web site may contain substantive and typographical errors, omissions, or out-of-date information. Panchatatva reserves the right to correct errors, including errors in pricing, omissions, or substantive errors at any time and without prior notice.

terms and conditions

By accessing any areas of this site or purchasing products or services, users ("Users") agree to be legally bound and to abide by the TERMS set forth below. This web site is owned by "PANCHATATVA".

The mentioned TERMS and DISCLAIMER are subject to change by Panchatatva, in its sole discretion, at any time. Please visit this page periodically to review the terms and conditions, because they are binding on you.

User expressly agrees that use of Panchatatva.com is at User's sole risk. Neither Panchatatva nor any other party warrant that Panchatatva.com will be uninterrupted or error-free.

limitation of liability

User agrees to indemnify and hold Panchatatva harmless from all liabilities, claims, and expenses that arise from User's breach of these terms or in connection with User's use or the transmission of Content.

panchatatva branches and associates

Panchatatva.com does not have any branches in the world, other than those mentioned on the "Contact Us" page of our Website.

Other than those mentioned in the "Contact Us" page of our website. Panchatatva has not authorized any agent / contractor / sub-contractor / broker / dealer / re-seller / distributor or any other person/company to sell our products online or through direct marketing.

Users beware of cheap and local replica of our products in the market which may be sold by the name of Panchatatva. Panchatatva is not responsible for any such purchases.


This Web site as well as all Content, Material, and services on the Web site are copyrighted and protected. No portion of this Web Site may be reused or modified without the explicit permission of Panchatatva.com.

product suitability

Our products are sold with the understanding that User will determine suitability and adaptability of intended use.

product availability

All products offered on Panchatatva.com are subject to availability. Panchatatva has the sole right to add, edit or delete any product displayed on site without any prior intimation or information.

product dimensions

Dimensions of products listed on Panchatatva.com, are indicative and minor differences are possible. Since all products listed on Panchatatva.com are hand made, slight variations in size may occur.

product finish

The actual colours / finishes of the products listed on Panchatatva.com, may differ from the images displayed online as all these products are handmade and hand painted.

product shape

Products made out of Sleeper Wood, Teak Wood, Babool Wood, Neem Wood, Twigs and Coconut shells would definitely differ in shape, colour, texture and finish as these are natural wood available in its unique form. There may be a difference in the product due to this factor.

Products which bear handmade terra cotta (clay) figurines like pots, face masks, Ganesha idols, books, etc. may differ in shape, colour, texture and design as these terra cotta (clay) figures are made by hand by various artisans.

product accessories

No accessories like artificial flowers or brass idols are provided with the product. Any image displaying the same is for product visualization and is not included with the product.

product defects

Panchatatva warrants to User that its products are free from defects in workmanship, but limits its obligation under this warranty to replace the product, provided Panchatatva is notified in writing of the defect with image of the product within 24 hours of delivery of the product. This warranty is non-transferable and does not extend to any persons obtaining the product from User. Under no circumstances will Panchatatva be liable for any loss, damage, expense or direct, indirect, incidental, special, or consequential damages of any kind arising in connection with the use, or inability to use or installation of the product.

refund & replacement policy

Panchatatva does not allow any refund or warranty of the products ordered on Panchatatva.com under any circumstances. However a replacement of the same product is offered only if the product has reached the User in a damaged condition, provided the customer adheres to the following procedure.

Procedure for replacement

Any damages of product must be informed via email with description, scanned copy of the product delivery receipt and a clear photograph of the damaged product with in 24 hours of the product delivery. The mail needs to be sent on [email protected] with subject line as "Damaged Product".

Any complaints regarding damages of product received after 24 hours of product delivery will not be entertained under any circumstances.

Once we receive the above details, we will process the order for a replacement of the same product and will inform the schedule of delivery for the same.

delivery period

The Delivery time will be confirmed by us on email depending on the composition of the order.

order requests

All special request regarding your order, needs to be communicated to us from the same e-mail address, which is mentioned in the order form.

order cancellation

Panchatatva reserves the right to cancel an order at any time and refund the same exact amount back to the User.


For Domestics orders (INDIA) all items will be sent by reputed Courier Companies via Air/Surface. For shipping outside INDIA, it will be done by reputed International Courier companies via Air.

duplicate website content

Panchatatva respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the written information.

data protection

If you register on this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account.

dispute resolution

Any and all disputes related to or in connection with the use/order placed on Panchatatva.com are subject to Mumbai Jurisdiction.


For any queries or information, kindly mail us at [email protected]

Secure Shopping


Yes, shopping at panchatatva.com is 100% safe. All Credit card and Debit card payments on panchatatva.com are processed through secure and trusted payment gateways managed by leading Indian banks. panchatatva.com uses latest 128-bit encryption technology to protect your card information while securely transmitting it to the Banks for processing the payment.

Furthermore, the Banks ask you to enter an online password (also known as 3D secure password) which acts as an additional layer of security for your card transaction. This 3D Secure password is not printed anywhere on the card and is known only to you, giving you the added assurance that only you can use your card to make purchases on the Internet. This makes your online transaction on panchatatva.com extremely safe and secure. You can be assured that panchatatva.com offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.


panchatatva.com stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes.


We provide the following payment options:

Credit Cards a American Express, Master Card, Visa, Diners Card and JCB Cards Debit Card a Master Card, Maestro Master Card., Cirrus Master Card, Visa, Visa Electron, Visa Plus and RuPay.

ATM Card Cum Debit Card a Andhra Bank, Canara Bank, Citibank, Indian Overseas Bank, Punjab National Bank, State Bank of India and Union Bank.

Net Banking - Andhra Bank, Axis Bank, Bank of Baroda, Bank of Bahrain and Kuwait , Bank of India, Bank of Maharashtra, Canara Bank, Catholic Syrian Bank, Central Bank of India, Citibank, City Union Bank, Corporation Bank, DBS Bank, DCB Bank, Deutsche Bank, Dhanlaxmi Bank, Federal Bank, HDFC Bank, IDBI Bank, Indian Overseas Bank, Indusind Bank, ING Vysya Bank, J&K Bank, Karnataka Bank, Karur Vysya Bank, Kotak Mahindra Bank, Lakshmi Vilas Bank, Oriental Bank of Commerce, Punjab National Bank, The Bank of Rajasthan, RBS Bank, South Indian Bank, Standard Chartered, State Bank of Bikaner & Jaipur, State Bank of India, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala, State Bank of Travancore, Syndicate Bank, Tamilnad Mercantile Bank, Union Bank, United Bank of India, Vijaya Bank and YES Bank

Mobile Payments a PayMate and SBI Freedom

Cash Card a Done Card, I-Cash Card, ITZ Cash Card and Oxygen Wallet Card

International Payments can be made using Paypal account also.

Privacy Policy

panchatatva.com respects your privacy and is committed to protecting it. For more details, please visit our Privacy Policy

Contact Us

Couldn't find the information you needed? Please Contact Us on [email protected]

Quality Product

100% safe & secure